At Pure Goodies, we are committed to delivering your favorite namkeen and sweets in the freshest and fastest way possible. Please review our Shipping Policy to understand how we handle shipping and delivery.

1. Delivery Locations

We currently ship across India. If your location is not serviceable, you will be notified during checkout.

2. Shipping Charges

• Shipping charges (if applicable) are calculated at checkout based on your delivery location and order value.

• We may offer free shipping for certain orders or promotions.

3. Order Processing Time

• Orders are typically processed within 1–2 business days after receiving payment.

• Orders placed on weekends or public holidays are processed on the next working day.

4. Estimated Delivery Time

• Delivery usually takes 3–7 business days, depending on your location.

• Rural or remote areas may require additional delivery time.

Note: Delivery times are estimated and may be affected by external factors such as courier delays, weather conditions, or festivals.

5. Order Tracking

Once your order is shipped, you will receive an email/SMS with tracking details so you can monitor the delivery status.

6. Delivery Issues

Please ensure that your shipping address and contact number are accurate at the time of placing the order. Pure Goodies is not responsible for:

• Delays caused by the courier or logistics partners

• Delivery failure due to incorrect or incomplete addresses

• Missed deliveries if the recipient is unavailable

7. Damaged or Missing Items

If you receive a damaged package or find items missing:

• Contact us within 24 hours of delivery

• Share your order number and photos of the package/product

We will investigate and resolve the issue through a replacement or refund, as appropriate.

8. Contact Us

For shipping-related inquiries, contact:

Pure Goodies